Laptop screen displaying a website for Tree of Life Integrative Family Medicine, with a smiling woman in a blue shirt outdoors. Purple stethoscope and light blue and purple winged medical symbol are around the laptop.

How Virtual Visits Work

Connect directly with your clinician through a secure telehealth visit from the comfort of your home. Your clinician will take the time to understand your health, concerns, goals, and unique needs.

Your Visit, Step by Step

STEP 1

Book or Inquire

Schedule online or call/text 609-354-5553 to book your appointment or ask a question before getting started.

STEP 2

Insurance Verification

Before scheduling your appointment, please give your insurance provider a quick call to verify your eligibility and confirm that Tree of Life Integrative Family Medicine is in-network with your plan. As a 100% telehealth integrative and holistic practice, coverage may vary by insurance plan. This simple step can help ensure a smooth and stress-free experience.

STEP 3

Complete Intake Forms & Registration

You'll complete your intake paperwork and registration securely before your appointment.

STEP 4

Attend Your HIPAA-Compliant Video Visit

Meet face-to-face with your clinician through a secure video platform for your scheduled appointment — approximately 60 minutes for an initial visit and 30 minutes for follow-up appointments.

STEP 5

Receive Your Care Plan

Leave your visit with a personalized care plan, including any labs, referrals, prescriptions, and follow-up recommendations.

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Our Platform

Visits are conducted on a secure, HIPAA-compliant video platform — currently the built-in video platform within AthenaHealth, with a transition to SpareHealth underway. We do not use Zoom for patient visits.

What You’ll Need:

  • A smart phone, tablet or computer

  • A stable internet connection

Visit Length:

  • Initial visit: approximately 60 minutes

  • Follow-up visits: approximately 30 minutes

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Prescriptions

Prescriptions are sent electronically to your preferred pharmacy when clinically appropriate.

Controlled Medications Policy

Dr. Smithbey does not prescribe opiates or medical marijuana for chronic pain, or benzodiazepines for chronic anxiety or insomnia, and does not take over prescribing of these medications from another physician. She is required by law to review prescription refill history through the Prescription Monitoring Program, even when she is not prescribing a controlled substance, and she communicates with your other prescribing physicians about your treatment plan when relevant.

For questions, please feel free to call or Text 609-354-5553
Monday, Tuesday, Thursday & Friday
8:30 AM – 4:30 PM CST | 9:30 AM – 5:30 PM EST

If an In-Person Visit Becomes Necessary

If an in-person evaluation becomes necessary, you will be referred to an appropriate local provider.

Frequently Asked Questions

COVERAGE AREA

States We Serve

Dr. Shakeilla Smithbey is currently licensed to provide telehealth care in the following states, with more being added as licensure expands:

CALIFORNIA

MICHIGAN

MINNESOTA

NEVADA

NEW JERSEY

WISCONSIN

NEW MEXICO

NEW YORK

NORTH CAROLINA

SOUTH CAROLINA

PENNSYLVANIA

TEXAS

INDIANA

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Become a Partner in Your Health

Book a visit today and start building a personalized care plan with Dr. Smithbey.